Everyone who works for Trimar Care commits to deliver the best service possible to each person they support. In order to achieve this each member of staff subscribes to the following philosophy:

Each person who chooses to use our services is supported in a truly individualised manner.
Development of our services will be led by the aspirations and needs identified through person centred planning.

We will listen to and communicate appropriately with each person and treat them considerately at all times.

We will support each person to take their place in their community.

Our approach to each person using our services will be exclusive, imaginative, innovative, flexible and reactive.

We will include and ensure the satisfaction of the people who use our services at every level of our organisation.

We will support each person to mould and shape their service to ensure that we continue to deliver the best service.

We will maintain the confidentiality and trust of the people who use our services.

We will strive to deliver the highest standards both personally and professionally.

We recognise that those purchasing and commissioning social care services have to work to budgets and local authorities can be assured that the services they purchase from Trimar Care are economic, effective and efficient.

We also aim to be innovative, providing the people who use our services with the best opportunities for choice, giving purchasers and commissioner’s reassurance that they are investing in a reliable specialist provider.